RoyalDrie – Online Shopping for Quality Products in Ghana
1. What products does RoyalDrie sell?
We offer a wide range of home and lifestyle products including:
- Apparel (clothing and accessories)
- Furniture (indoor and outdoor)
- Lighting solutions
- Textiles (curtains, bedding, etc.)
- Kitchenware and decor
- Flooring materials
2. Do you deliver across Ghana?
Yes! We offer delivery throughout Ghana. Delivery time and fees may vary depending on your location.
3. How long does delivery take?
Delivery usually takes 2–7 business days depending on your location and the availability of the product. For rural areas, it may take slightly longer.
4. Can I track my order?
Yes. Once your order is shipped, you’ll receive an email or SMS with a tracking number and link to track your delivery in real time.
5. What payment methods do you accept?
We accept the following:
- Mobile money (MTN, Vodafone, AirtelTigo)
- Credit/debit cards (Visa, MasterCard)
- Bank transfers
- Cash on delivery (available for select locations)
6. Can I return or exchange an item?
Yes. You can return or exchange unused items within 30 days of delivery. Items must be in their original packaging and condition. Please review our Return Policy for more details.
7. What items are non-returnable?
We do not accept returns for:
- Sale items
- Gift cards
- Personal care or hygiene products
- Downloadable or digital products
- Items returned after 30 days
8. Do you offer refunds?
Yes, if your return meets the return conditions, we’ll process a refund to your original payment method within a few business days. Shipping costs are non-refundable.
9. Can I shop from outside Ghana?
Currently, we only serve customers within Ghana. We are working on expanding our services internationally.
10. How do I contact customer support?
You can reach us via:
📧 Email: support@royaldrie.online
📞 Phone: +233244419233
📍 Address: PMF4 AFI SEM, 2GRW+G23 oforikrom, Suhum.Eastern Region-Ghana
11. Are all products in stock?
We update our inventory regularly. If an item is out of stock, it will be marked as such on the product page. You can also subscribe to be notified when it’s back in stock.
12. Can I place bulk or wholesale orders?
Yes, we welcome bulk or wholesale inquiries for businesses and interior decorators. Please contact us at support@royaldrie.online for pricing and availability.